SuperPatch products
SuperPatch products are public pages a buyer can read: the offer, the comparison, and the questions. The assistant sits beside that record, so a reply can follow the product already published.
Sales
AI assistants that actually get things done.
Answer customers instantly, book and follow up in the tools you already use, and hand off to your staff with the full conversation when it matters.
- See it in action:
- SuperPatch products
- Safe code execution
The shift
Great answers. Then nothing happens.
Customers ask the same questions every day, often after you have moved on to something else. Each new message arrives without the history of who they are, what they asked, and which rule applies. You send a familiar paragraph, and the booking or the follow-up still has to happen in another system.
Most chatbots can talk but can’t do anything. Yours knows each customer, follows your rules, finishes the request, and brings in your staff when it should.
The outcome
What you get
Remembers every customer
Each reply picks up where the last one left off, and every customer’s history stays private.
Requests that get done
Bookings, status checks and callbacks are completed in the tools you already use.
A handoff with the context
When the question sits outside your rules, a person receives the thread and the facts already gathered.
A clear record
See what was done, why, and when a person took over.
Where it earns its keep
Use cases
After-hours questions
The assistant answers the questions you have already written down. Everything else waits until morning, with the thread attached.
Status on an open request
Customers get an instant update on their order or job without you digging through your inbox.
A routine request, completed
A booking, a callback, or a form is completed in the system you already use. The customer is not asked to start the request again.
A small program, run safely
When a task needs a calculation or a file check, the assistant runs it in a locked-down space with strict limits. See how safe code works
The operating model
How it works
From first conversation to a system that runs itself.
Plan
We map how the work gets done today, including the calls only a person should make, and agree on it before anything is built.
Build
Built on Cloudflare and connected to the tools you already use, so nothing has to move.
Review
Tested on your real work from last week before any customer sees it.
Launch and run
We launch with close monitoring, keep it running, and you can change the rules at any time. It’s yours to keep.
The decision
How it compares
Three ways to handle customer questions, and what each one actually gets done.
| Off the shelf | Hire in-house | Abracadabra | |
|---|---|---|---|
| What it knows | A general model, plus whatever help text was pasted in. | Whatever the new person has learned so far. | Your rules and the records that are connected, and nothing else. |
| What it may do | It can talk. Completing the request stays with a person. | The whole job, at the speed of one person. | Only the actions on the list. Everything else is a handoff. |
| Who keeps it honest | The vendor’s roadmap and the pasted text. | A salary, and a handover when that person leaves. | You hold the rules, and a customer-facing step is checked against last week’s work. |
| When you don’t need us | If your questions fit on one page and nothing needs to get done afterward, an off-the-shelf chatbot is enough. | A hire does not make a generic chat window better. Staffing a job a finished product already does is the wrong purchase. | Our advice: buy the product. |
Named work
Proof
Running in production today.
Pricing
Priced to the project. Tell us what you need and we’ll quote it.
Questions, answered
FAQ
faq-title
Will it invent an answer?
It answers from the rules and the records you give it. When those do not cover the question, it says so and hands the conversation to a person.
Can it take actions, or only chat?
Both, within the jobs on the list. A booking or a status update is an action. Anything outside that list waits for a person.
Does it remember an earlier conversation?
Yes, for the customer or the thread that is connected. A new person does not see someone else’s history.
What has to be maintained?
The rules and the facts. When a policy or a price changes, you update that source, and the assistant follows the new version.
Can it email a customer on its own?
Only for the messages on the list, and only after you have reviewed that step. It never sends a message you haven’t approved.
What does it cost?
Priced to the project. Tell us what you need and we’ll quote it.
Start a project
Show us one request you handle every week, and we’ll show you how the assistant would take it off your plate.