No named case on this page yet
This service does not yet have its own named public case. We will not borrow a name to fill the gap. The portfolio lists the systems that can be named, including records you already work in.
Operations
Instant answers from your own documents.
Ask a question in plain words and get the answer from your own handbooks, policies and price sheets, with a link to the exact page.
The shift
The answer’s already written down. Now you can find it.
The policy, the price, or the clause is already written. Reaching it means opening the wrong folder, asking the person who wrote it, or trusting a paragraph someone pasted into chat last month. The file and the answer drift apart, and two people give two versions of the same rule.
Search across a shared drive returns files, not the sentence. A general model returns a fluent paragraph that may not be your rule at all. You should not have to remember which folder holds the current rule. You get the current answer, the page it came from, and an honest ‘not in your files’ when it isn’t there.
The outcome
What you get
A plain question
You or a customer ask the way you already talk. The file name is not required.
The page, attached
The answer points at the page it came from, so you can open the sentence and read it.
The current file
Update a policy and answers update with it.
An honest ‘I don’t know’
If your documents do not contain the answer, we say so. We do not fill the gap with a general guess.
Where it earns its keep
Use cases
A policy lookup
Someone asks what the rule is. The answer quotes the policy on file and links the page.
A part, a price, or a clause
The question is specific. The reply comes from the sheet or the contract you already trust, with the line it used.
A staff question that should not wait
Staff get answers right away, without interrupting you.
The operating model
How it works
From first conversation to a system that runs itself.
Plan
We map how the work gets done today, including the calls only a person should make, and agree on it before anything is built.
Build
Built on Cloudflare and connected to the tools you already use, so nothing has to move.
Review
Tested on your real work from last week before any customer sees it.
Launch and run
We launch with close monitoring, keep it running, and you can change the rules at any time. It’s yours to keep.
The decision
How it compares
A shared drive, a person who knows the files, and a system that answers from them are not the same purchase.
| Off the shelf | Hire in-house | Abracadabra | |
|---|---|---|---|
| What comes back | A list of files that might match the words. | The paragraph, once someone has time. | The answer, with the page it came from. |
| Which version | Whichever file the search ranks, including the old one. | Whichever copy that person trusts. | The file you marked current. |
| When it should refuse | It still offers a closest match. | The answer may come from memory. | It says your files do not contain it. |
| When you don’t need us | A handful of files, one person who knows them, and you can wait. A folder with a careful name is enough. Buy nothing custom. | With only a few files, a well-organized folder does the job. | Our advice: keep the folder. Document search earns its place when the files are many and the same question keeps arriving. |
Named work
Proof
Running in production today.
Pricing
Priced to the project. Tell us what you need and we’ll quote it.
Questions, answered
FAQ
faq-title
Will it answer from the public internet?
No. This service reads the files you give it. Questions that live on the public web belong in search-grounded research, and the two stay apart.
What if two files disagree?
You pick which file is current. Until then, the answer shows both pages and does not pretend they say the same thing.
Can customers see internal files?
Only the set you mark for them. A staff handbook and a customer policy are different collections, and the question is asked against one of them.
Does it work on a scan?
If the scan has text that can be read, yes. If a scan can’t be read, it tells you instead of guessing.
Who decides which file is current?
You do. The system follows that mark. You decide which version is current, and answers follow it.
What does it cost?
Priced to the project, based on your files and how they’re used. Tell us what you need and we’ll quote it.
Start a project
Bring a question you answer every week, and we’ll show you the answer coming straight from your files.